Full Time

Director of Operations

About Merinio

Merinio is a booming startup from Montréal providing innovative workforce management solutions. It is shaping the future of work with improved collaboration and scheduling tools, increasing businesses efficiency and profitability. The solution offered as a SaaS via a web application and mobile application allows companies to drastically improve their operational efficiency and optimize the quality of their own services. The team is proud to work with a large and diverse customer base across North America.

At Merinio we offer a dynamic and flexible work environment. Our management style is focused on goal achievement, not micromanagement. Following a recent Venture Capital investment, the team is expecting to double its headcount and expand its footprint in Canada and in the United States.

About the Position

We are looking for a self-driven director of operations looking to join a fast-growing technology company with experience in B2B SaaS. The director of operations will work closely with the CEO to execute the strategy, structure the organization, objectives and KPIs for following VC funding rounds. He will align all teams (sales, marketing, development, customer success) and optimize processes with each director.


  • Design and implement business strategies, plans and processes
  • Set comprehensive goals for performance and growth with OKRs and KPIs
  • Establish policies that promote company culture and vision
  • Oversee daily operations of the company and the work of directors (Development, Marketing, Sales, Customer Success, Finance)
  • Lead employees to encourage maximum performance and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Assist CEO in fundraising ventures
  • Responsible for non-dilutive funding (grants, subsidies, banking..)
  • Responsible for supervising accounting and finance operations with external accountant

What we offer

  • 36-hour week..YES..Friday pm off
  • Modern office space : LINK-VIDEO
  • Dynamic and experienced team
  • Work-life balance culture: work, fun, family
  • Collective insurance from hiring date
  • 4 weeks basic holiday per year
  • 3-day mobile holiday & sick days per year
  • Flexible remote schedules with a minimum presence of one day/week day at the office
  • Time Off: possibility of unpaid leave
  • Free access to the Gym with access to a trainer
  • Free workout classes: Spinning, Yoga, Boxing, HIIT, Skating & Hockey
  • Free coffee & beverages
  • Team-building activities throughout the year
  • Ice skating / Basketball rink


  • At least +10 years of management experience
  • Proven experience as Director of Operations or relevant role in a post series A startup
  • Understanding of business functions such as software development, finance, sales, marketing, HR, etc.
  • Demonstrable competency in strategic planning and business development
  • Experience in fundraising will be a plus
  • Working knowledge of data analysis and performance/operation metrics
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving
  • Ability to design and implement new processes with great attention to detail
  • Experience in Sales, Project or Product management will be an added advantage
  • Fluent in French & English

Our Core Values

Curiosity and Initiative

Accountability and Integrity

Pleasure and Synergy

Join our crew for an exceptional adventure  :)